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Saturdays 9am - 1pm
Weekends & Bank Holidays, please ring for times

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Privacy Policy

The Granite House collect the information you provide when using the Website, including the contact information entered on the “Quote Form” page, “Contact Us”, “Comments” page and “Tile Shop” page. We use this information to understand your needs and offer a better service in general and in particular to:

Security

At The Granite House we are dedicated to making sure your information is secure. In order to prevent illegal access or disclosure, we have put in place procedures for the purpose of protecting the information we collect online. We endeavour to ensure that all of your personal information is protected. However, as with any standard email, emails containing your personal data sent to or from The Granite House may travel in a non-encrypted format. Access to data in our private network is strictly limited to authorised individuals.

Cookies

We utilise cookies to enhance your experience on our Website. Cookies are small text files that are placed on your computer by the sites that you visit. They help to analyse web traffic and let you know when you visit a particular site. Cookies enhance the usability of web applications providing an individual and tailored experience by gathering and remembering your preferences such as your needs, likes and dislikes. For more detailed information about cookies visit www.allaboutcookies.org.

You may disable cookies in your web browser settings and this will not prevent you from accessing our Website. However, certain parts of our Website may not operate as smoothly as when cookies were enabled. Please consult your web browsers documentation for more information about how to disable cookies.

Server Logs

Server logs capture certain non-personally identifying data, such as the time and date of a visit, the browser and operating system being used, the IP address or domain name of the user’s ISP and the web URL a user linked from. This information is used generally to help us plan system enhancements when necessary and to provide content which is compatible with our visitor’s web browsing systems.

Links to Other Websites
You might find links to third party websites on our website. These websites should have their own privacy policies which you should check. We do not accept any responsibility or liability for their policies whatsoever as we have no control over them.



Managing your Personal Information

The Data Protection Act 1998 gives all individuals the right to access personal information that is held about them. You can request a copy of any information that we hold about you. Please note that any request for this information may be subject to payment of £10 which covers our administrative costs. Please contact us if you wish to make such a request.



Changes to This Policy

As technology and needs change we may update this policy from time to time. Please check this page regularly for any updates to this privacy policy.

Contact

If you have any questions regarding our Privacy Policy, please contact us at info@thegranitehouse.co.uk.  Alternatively you can always use the form on our website or ring us on the following number 01869 324 442



The Granite House, 42 Murdock Road, Bicester, Oxfordshire. OX26 4PP
Tel: 01869 324 442, Fax: 01869 241175, Company Reg: 05213040

Areas we operate within:
Abingdon, Amersham, Aylesbury, Banbury, Bicester, Birmingham, Buckingham, Bracknell, Chesham, Cheltenham, Coventry, Gloucester, High Wycombe, Milton Keynes, Newbury, Northampton, Oxford, Portsmouth, Reading, Slough, Southampton, Stratford Upon Avon, Swindon, Uxbridge, Warwick, Witney

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